Umano provides insights into your team's online communication flow, using behavioural patterns observed via group communication channels such as Slack, Mattermost, Bitbucket, Confluence and Jira.
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The flow of information within your team can be one of the greatest costs associated with inefficient ways of working. It can also be used as a primary signal for understanding the cultural health of a team. Observing the way a team communicates online is particularly relevant for teams working remotely or that are distributed.

Communication between team members is the glue that makes a process, project or team successful.

Response times affects context switching and maintaining momentum.

Collaboration provides unique insight into how your team interacts to complete tasks, flagging possible complexity, overload or skill gaps

Engagement insights provided by Umano include: