Highly efficient and effective workflows are the hallmark of high performing teams. Often, team’s intuitively understand where inefficiencies may exist, but don’t have the proof to align stakeholders and take necessary action required to unblock their process. Umano created Time in Status to provide teams with visibility over their workflow and the lifecycle of their issues. This helps teams maintain a highly efficient pipeline of work, spot and remove blockers in real-time and take broader action to improve or build highly effective processes with their stakeholders.
What is Time in Status?
Time in Status is the time spent in each status for issues assigned to an interval.
Why Time in Status matters:
Understanding your team’s Time in Status is important to ensure you’re maintaining, if not improving your team’s workflow. When time in a status increases beyond what’s expected or usual for your team, you can take immediate action to understand the bottleneck and remediate. When viewing patterns over time, Teams are empowered to redefine workflow and process improvements themselves, and with stakeholders. Understanding and maintaining an efficient workflow increases your team’s completion rate and feeling of being in flow.
What ‘good’ Time in Status looks like:
A lower Time in Status is better. This indicates a faster delivery workflow across the lifecycle of an issue from creation to completion.
How TeamX measures your team’s Time in Status:
Time in status is measured by identifying when each issue assigned to an interval moves between statuses. TeamX measures the average time spent in each status, for all issues assigned to the interval.
For each issue, TeamX surfaces the time spent in a particular status as it progresses through its lifecycle from creation to completion. TeamX also overlays your team’s interval timeline to the time in status timeline, highlighting where an issue’s status was in a status in a current or prior interval.
What drives Time in Status
Activities that contribute to and influence Time in Status include all issues assigned to an interval.
Practices that influence your team’s Time in Status include:
Total number of issues assigned in the interval
Number of statuses identified by issues assigned in the interval
Number of assignees
Average number of status changes
Time an issue spends in each status up to and including the current interval
Tips for improving your team’s Time in Status:
Review the status of your issues in your daily check-ins to get a feel for any issues taking longer than usually expected. If you spot any that are, unpack where the team is blocked and take action to remediate.
Look out for any above average increases in a particular status. This is a great opportunity to identify whether the delay was caused by a one-off event, or larger issue that’s affecting your workflow.
Spot patterns across a particular status that appears to be blocking the lifecycle of all of your issues. Gather stakeholders to understand why this is the case and agree actions to improve the part of the workflow that’s most affected.